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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eric Rea

Eric Rea

March 4, 2026

5  out of  5
rating by Eric Rea
"I had a great experience working with Patricia at State Farm. She was knowledgeable, patient, and made the entire process simple and stress-free. She took the time to answer all my questions and helped me find the right coverage for my needs. I truly appreciate her professionalism and highly recommend her to anyone looking for a reliable insurance agent!"
We responded:
"Thank you for your review, Eric! I'm happy to hear that Patricia provided you with such a positive experience. Her dedication to making the process smooth and informative is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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matthew benjamin

March 2, 2026

5  out of  5
rating by matthew benjamin
"Jim Tom is awesome. . I spoke with Kelly Doyle. She is Super helpful, kind and wanting ti provide excellent service 10 put of 10"
We responded:
"Matthew, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Larry D

February 26, 2026

5  out of  5
rating by Larry D
"Ariana is the best, answered all my questions and catered to my insurance needs."
We responded:
"Thank you, Larry! I'm happy to hear that Ariana was able to assist you so well and address your insurance needs. We appreciate your feedback and are always here to help with anything else you might need. Thanks for choosing us!"
Profile photo of Monette Sanchez

Monette Sanchez

February 25, 2026

5  out of  5
rating by Monette Sanchez
"Ariana D. From State Farm is amazing and very helpful. She replies back at a timely matter and eager to help customers with car accidents and renewing insurances for families. She is very professional and kind on the phone and in person which makes her go above and beyond in her job. She is an assest to State Farm, Jim tom and his team. We have been with State Farm over 40 + years and I highly recomend this specific office and Ariana professionalism with Jim Tom. Thank you so much."
We responded:
"Thank you, Monette, for your wonderful feedback! I'm delighted to know about your positive experience with our team. We appreciate your loyalty over the years and your kind recommendation. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Jessica LaKind (Journey)

Jessica LaKind (Journey)

February 23, 2026

5  out of  5
rating by Jessica LaKind (Journey)
"Just had a great phone conversation with an employee from State Farm. She was helpful and kind. In a world where customer service seems to be dead I was very impressed"
We responded:
"Thank you for your review, Jessica! I'm happy to hear that our team member provided you with such helpful and kind service. We strive to make every interaction a positive one. Let us know if there's anything else we can assist you with!"
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kamrangill

February 11, 2026

5  out of  5
rating by kamrangill
"how often do you actually enjoy dealing with your insurance agency? well these folks make the process so friendly efficient and pain free youll want to bake them cookies. truly. if its a plain vanilla insure or a customized vehice; easy peazy and a friendly voice all the while"
We responded:
"Thank you! I'm happy to know that our team made your experience enjoyable and hassle-free. We strive to keep things friendly and efficient for all your insurance needs. If there's anything else we can assist with, just let us know!"
Profile photo of Luis Catano

Luis Catano

February 6, 2026

5  out of  5
rating by Luis Catano
"After calling to shop insurance quotes I decided to go with state farm thanks to Patricia. She explained the difference in policies to me based on my needs and was an absolute joy to deal with, I will be referring her to all family and friends."
We responded:
"Luis, thank you for your fantastic feedback! I'm delighted to hear that our office was able to assist you with your insurance needs and make the process enjoyable. We truly appreciate your referrals and are here to help whenever you need us. Let us know if there's anything else we can do for you!"
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Joe Hanna

February 6, 2026

5  out of  5
rating by Joe Hanna
"Ariana was supper helpful and she updated everything I asked for . It was a pleasure speaking with her this morning ."
We responded:
"Thank you, Joe! I'm happy to hear that our office was able to assist you with everything you needed. It's great to know that your experience was pleasant. If there's anything else we can do for you, just let us know!"
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Ravi Kalhan

February 4, 2026

5  out of  5
rating by Ravi Kalhan
"Excellent agent, always responsive staff, very helpful!"
We responded:
"Thank you, Ravi! I'm happy to know that you find our team responsive and helpful. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Georgiy

January 23, 2026

5  out of  5
rating by Georgiy
"Patricia Diego"
We responded:
"Thank you, Georgiy! I'm happy to know that Patricia provided you with excellent service. Our team is dedicated to ensuring a positive experience for all our customers. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Gabriel Granillo

Gabriel Granillo

January 22, 2026

5  out of  5
rating by Gabriel Granillo
"Always friendly service"
We responded:
"Gabriel, thank you for your feedback! I'm happy to know that you appreciate our friendly service. Let us know if there's anything else we can assist you with!"
Profile photo of Florin Florea

Florin Florea

January 15, 2026

5  out of  5
rating by Florin Florea
"Worked with Patricia a number of times at the jim tom State Farm office , very professional and helpful , got some great rates also , thank you!"
We responded:
"Thank you for your kind words and great review! We appreciate your business."
Profile photo of Gino X

Gino X

January 7, 2026

5  out of  5
rating by Gino X
"Always immediate and friendly service from Jim Tom and his associates. Thank you, Patricia, for your assistance."
We responded:
"Thank you, Gino! I'm glad to hear that you received immediate and friendly service from our team. Patricia is a valuable part of our office, and I'm happy she could assist you. If you need anything else, feel free to reach out!"
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alvin tito

December 4, 2025

5  out of  5
rating by alvin tito
"My experience with State Farm was excellent. Ariana helped me add a new vehicle to my policy and was incredibly kind, patient, and helpful especially with all my back and forth questions. I expected my rate to increase, but she worked hard to keep it the same. Service like hers is exactly why I chose State Farm, and I highly recommend them for auto insurance."
We responded:
"Thank you for your review, Alvin! I'm happy to hear that Ariana provided such excellent service while helping you with your policy. It's great to know she could assist with your questions and maintain your rate. We appreciate your recommendation and are here for any future insurance needs!"
Profile photo of Mike Bowman

Mike Bowman

November 19, 2025

5  out of  5
rating by Mike Bowman
"Patricia was very helpful and listen to all of my concerns and is trying to work up a competitive quote to win back my business"
We responded:
"Thank you, Mike! I'm happy to hear that Patricia was able to assist you and address your concerns. We're committed to providing competitive quotes and excellent service. If there's anything else we can do for you, just let us know!"
Profile photo of Run Fong Situ Han

Run Fong Situ Han

November 18, 2025

5  out of  5
rating by Run Fong Situ Han
"I needed help with my car and home insurance. The agent I was assigned, Jim Tom, was very helpful. He responded promptly to all my questions."
We responded:
"Thank you, Run Fong Situ Han! I'm happy to hear that our office was able to assist you with your insurance needs. It's great to know that he responded promptly to your questions. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Rekha Shukla

Rekha Shukla

November 17, 2025

5  out of  5
rating by Rekha Shukla
"The team including Patricia and Jim have been great to work with as we moved to our new condo coming from out of state. Thank you so much for helping to make this transition so easy!"
We responded:
"Rekha, thank you for your wonderful feedback! I'm delighted to hear that we could assist you smoothly. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Ranni Matar

Ranni Matar

October 29, 2025

5  out of  5
rating by Ranni Matar
"I just wanted to mention that Patricia did a great job helping me and answering all my questions regarding auto insurance"
We responded:
"Thank you, Ranni! I'm happy to hear that Patricia was able to assist you effectively with your insurance questions. Our team is dedicated to providing excellent service, and it's great to know Patricia delivered just that. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Whitney Wolf

Whitney Wolf

October 29, 2025

5  out of  5
rating by Whitney Wolf
"Patricia was great! Extremely helpful:)"
We responded:
"Thank you, Whitney! I'm happy to hear that Patricia was extremely helpful. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Omar Hernandez

Omar Hernandez

October 10, 2025

5  out of  5
rating by Omar Hernandez
"I had an excellent experience with Patricia Diego at State Farm! She helped me get coverage for my Chevy Trax and made the entire process quick and easy. Patricia took the time to explain the Drive Safe & Save program and even helped me set it up on my mobile app and connect the beacon tracker in my vehicle. I really appreciated her patience, professionalism, and attention to detail. Highly recommend her and the team if you’re looking for great service and personalized support!"
We responded:
"Thank you, Omar, for sharing your experience! I'm happy to hear that Patricia provided you with excellent service and made the process smooth for your coverage. It's wonderful that she could assist with the Drive Safe & Save program setup. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Jason Jiang

Jason Jiang

October 3, 2025

5  out of  5
rating by Jason Jiang
"Very helpful when asking questions appreciate there quick responses. Have used this office before and will continue doing so."
We responded:
"Thank you, Jason! I'm happy to know that you find our team helpful and responsive. Your continued trust in our office means a lot. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Morgan Nicholson

Morgan Nicholson

September 24, 2025

5  out of  5
rating by Morgan Nicholson
"Called for an auto insurance quote and was politely helped by Patricia. She took her time to answer my many questions and ensure I got the best discounts available to me. Great service, very personable and helpful. She was wonderful!"
We responded:
"Morgan, thank you for your fantastic feedback! I'm happy Patricia was able to assist you with your auto insurance quote and provide the discounts you needed. We’re always here to help with any questions or other insurance needs!"
Profile photo of Howard Dea

Howard Dea

September 19, 2025

4  out of  5
rating by Howard Dea
"Jim is a good agent. He gives good service. He asked questions to make sure you get the right coverages. I would recommend Jim to others."
We responded:
"Thank you, Howard! I'm happy to hear that you found the service helpful and that we ensured you received the right coverage. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jeff Yung

Jeff Yung

September 19, 2025

5  out of  5
rating by Jeff Yung
"Experience was great and Patrica was very friendly and helpful. It went very smoothly"
We responded:
"Thank you, Jeff! I'm happy to hear that your experience was smooth and that Patrica provided friendly and helpful service. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Matthew Bosek

Matthew Bosek

September 18, 2025

5  out of  5
rating by Matthew Bosek
"Patricia helped me get my wife's name on my condo insurance policy! She did a wonderful job"
We responded:
"Hey, Matthew! Thanks so much for sharing that Patricia was able to assist with adding your wife to your condo insurance policy. It is great to know she provided helpful guidance throughout the process."