Account Manager - State Farm Agent Team Member
Full Time in Chicago - IL
ROLE DESCRIPTIONAs Account Manager - State Farm Agent Team Member for Jim Tom - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. RESPONSIBILITIES
- Develop and maintain customer relationships to drive retention and growth.
- Conduct policy reviews and provide recommendations to customers.
- Oversee the resolution of complex customer issues.
- Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
- Convert all prospective leads into customers using a proven consultative needs-based sales strategy
- Develop and maintain a pipeline of potential new business opportunities.
- Schedule and conduct follow-up interactions to support acquisition goals.
- Track activity and report progress toward established objectives.
- Review accounts and assist with updates or changes as needed, then offer additional insurance products to address gaps, based entirely on the customers' needs.
- Identify opportunities to enhance customer satisfaction and engagement, by phone, email, texting, and in person, in order to drive retention.
QUALIFICATIONS
- Experience in insurance sales, account management, marketing, outreach, or customer service preferred.
- Leadership and interpersonal skills.
- Proven track record of meeting sales targets.
- Possess and/or develop pipeline of new prospective customers
- Willingness to engage in sales conversations.
- Strong communication and relationship-building skills.
- Detail-oriented and organized, with the ability to manage multiple tasks.
- Comfortable initiating contact and interacting with prospective customers.
- Strong work ethics
- Fast learner
- Attention to detail.
- Insurance Licenses required (possess or able to acquire asap)
WE OFFER
- Base comp commensurate with exp
- Bonus incentive based on performance production
- Paid time off
- Profit sharing plan
- Training & development
- Opportunity for advancement
- Reimbursement of insurance licensing fees after 3 mths, if unlicensed
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation $36,000.00 - $70,000.00 per year
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