• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

• Engage with prospective customers through calls, emails, and community outreach.
• Develop and maintain a pipeline of potential new business opportunities.
• Schedule and conduct follow-up interactions to support acquisition goals.
• Collaborate with team members to coordinate outreach strategies.
• Convert all prospective leads into customers using a proven consultative needs-based sales strategy - Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from State Farm products.
• Track activity and report progress toward established objectives.
• Review accounts and assist with updates or changes as needed, then offer additional insurance products to address gaps, based entirely on the customers' needs.
• Identify opportunities to enhance customer satisfaction and engagement, by phone, email, texting, and in person, in order to drive retention.
• Maintain compliance with office and regulatory procedures.

• Strong communication and relationship-building skills.
• Detail-oriented and organized, with the ability to manage multiple tasks.
• Comfortable initiating contact and interacting with prospective customers.
• Previous experience in marketing, outreach, or customer service preferred.
• Must possess or be able to obtain applicable state insurance licenses.
• Strong work ethics
• Fast learner
• Attention to detail.
• Comfortable with engaging in sales conversations.
• Strong computer skills
• Bilingual
• Prefer candidates who reside near our office or are a short commute for this in-person/in-office position

Note Considered candidate must possess or be able to obtain applicable state insurance licenses asap. If unlicensed, we'll provide you the tools to get licensed.